[Resolved] Idea — ₹158 on [protected] deducted unnecessarily & not returned | |||||
Hi my mobile number is [protected] operator idea. Yesterday on 8th January 2016 evening my balance was ₹318 & data was 377MB I had recharged from paytm account from another mobile ₹178 2G 1GB data then I saw that my main balance was deducted ₹158 & main talk time balance was remain ₹160 on idea cellular & no remaining 377MB added. It was only 854MB & balance from 318 deducted to 160₹. I had called immediately customer care executive they replied that we can't answer your questions because of some technical issues, call after 4-5hours later. I called them in the morning 7.54AM they said that there is no deduction on your number. Totally lie & also talked to the senior executive. But they said lie that they don't have any details regarding this. So what should I do with this biggest thief company Aditya Birla group. Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Customer,
We wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We regret the inconvenience caused. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular