Idea — 2 gb data should be provided for 2 rechgs done on same time for 30 days or one recharge should be reversed in jri account.

Address:Indore, Madhya Pradesh

I have done a 3G recharge of rs. 249 through website www.justrechargeit.com on my mobile no. [protected] on 20/09/2014 at 22:48 but i get failed due to network failure then I again repeated it and it get done at 23:07. But after few minutes i got another message that my failed recharge also get done but instead of 2 Gb data i got only 1GB and money got deducted of 2 recharges that is wrong.So either transfer 1 GB data more in my account or transfer rs 249 to my JRI card of www.justrechargeit.com
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your complaint for recharge has been resolved and benefit of the recharge has been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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