[Resolved]  Idea — amount deduct but not activate plan

Address:Gorakhpur, Uttar Pradesh

I was doing idea mobile Internet (2G plan of 30 days) recharge of 170 rupees for U.P.east circle through internet banking (SBI) on mobile no. "[protected]" but still I am not able to use desired service because recharge is not done and amount 171rupees deducted from my SBI account... There is more than 24 hours as waiting to refund amount or start / operate my desired plan.
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Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Jun 13, 2015
Updated by aparna11
Quickly response the complaint.

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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your complaint of recharge has been resolved and recharge updated on your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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