[Resolved]  Idea Celluar Limited — Complaint in respect of fraudulent commitments to the customer mobile no. [protected] and not resolving the complaint

Address:

160055

This is with reference to a fraudulent commitments by the company officials/staff regarding portability of mobile number [protected] from airtel to idea. The committments are as under:

1. I am existing customer of idea having contact number [protected]. The idea officials mr. Munish (Mobile [protected], [protected]) had offered to port another mobile number to avail free conversation between mobile number [protected] & [protected] under monthly plan of rs. 125(Including service tax) .

2. That since porting to idea i.E. From november 2015, there was no free conversation and i have been chaged with normal charges.

3. About six months have been passed and the concerned is not taking my call. Every month i have been charged with late fee of rs. 50 as he suggest not to pay the bill but later on i had to pay the same to continue the services.

You are requested to resolve the issue as committed by the company and take rigid steps against mr. Munish for undue harassment of the customer.