[Resolved]  Idea Cellular — 27000 bill for a single day o[censored]nused data

Address:	500080
Website:	www.ideacellular.com

Dear Idea customer care,
Being a idea customer of more than ten years, recently I had faced an embarrassing situation of excessive amount of post paid bill from you people. And I have been charged 27000 for a single day o[censored]nused international data. I had already brought this to your notice more than twice & ever since am roaming around your idea care centre for justice. I have been using idea & even encouraged my family members to do so from the year 2004 and its been a quite a long journey and now I am feeling really ashamed of being an idea customer. It is the responsibility of network provider to send sms/ussd to the customer after usage of 50%, 90%, 100% according to TRAI. I really don't understand why your executives are so ignorant when my data usage is 7 times more than my limit I have opted and ignored to inform me about the charges and the shock am going to face. request you to atleast respond to my issue and solve it because I am one of the few customers who did not change the network inspite of your poor signals in many areas and even made many of my friends and family to use your network. Pease weaver complete bill amount as I did not browse even single MB of data. Please inform your collection boys not to behave decently and not to black mail the customers until the issue is resolved.

WHEN VODAFONE IS INFORMING ITS CUSTOMERS SO REPONSIBLY BY CALLING THEM WHY YOU PEOPLE ARE UNABLE TO DO SO.
reported twice in idea customer [protected]@ Aditya Birla .com with ticket numbers Reference Id E1-[protected] & E1-[protected]