[Resolved] Idea Cellular — 298 rs recharge

Prawale

Address:	Nanded, Maharashtra, 431704
Website:	Paytm

I had done recharge on paytm with order no is [protected] on 07:46 pm, Septembar 17 2016 amount got deducted from my bank account but the recharge had not happened till now its showing payment confirmation awaited. Its been more than 20 hours of recharge done.
I need an immediate action regarding this issue.
Even there is no proper customer service for paytm.

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Oct 19, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2016

Idea Cellular Customer Care's response Hi Prawale,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Regards,
Abhi

Verified Support

Sep 18, 2016

Idea Cellular Customer Care's response Hi Prawale,

As per your telecon with our customer service associate on 18th Sept 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh

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Comments

Skgshubham

Dear sir,

I was recharge of Rs251 on IDEA prepaid number [protected] but don't received any benefit.
Please help.

Regards,
Shubham Gupta,
[protected]

Idea Cellular Customer Care's response, Sep 19, 2016

Verified Support

Hi Shubham,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Regards,
Yogesh

Idea Cellular Customer Care's response, Sep 21, 2016

Verified Support

Hi Shubham,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Viral