[Resolved]  Idea Cellular — 3g /4g speed fraud

Address:	Mohali, Punjab, 140301
Website:	www.ideacellular.com/4g

My number is [protected] and i am from Punjab. I purchased 4g plan of 6 gb for 945 rs from idea cellular website under 4g prepaid plan section. What i am got is 3g speed. Called customer car and they said that plan is not valid anymore. If its not valid how can they accept payment for the plan. Nonetheless, their website keep still showing 4g plans of 6 gb in 945. https://www.ideacellular.com/4g. The customer care is so irritating, they said to me on the first day when i started using this Internet that 4g is not working because I used all of my 6 GB data, this is most irritating to hear. Then later they said, plan is not valid and we are sorry and you will not get 4g and we cannot do anything, you can do whatever you want to. Height of shamelessness. I emailed the idea complaint center, but no reply.

I use nearly 50, 000 rs worth of internet per year, this is how they treat a potential customer. I had just tried to check Idea's service, which I am never going to try again. I could have paid them 50, 000 rs per year for good service, but their back luck.

I will stick to Airtel. Airtel gives 10 gb in 4g in 990 rs and 20 gb .in 1990 for 3 months. This is reality of Idea, charge too high than they deserve and still no service.