[Resolved]  Idea Cellular — 4g network issues on my nirvana plan - number: [protected]; not resolved despite followups

I have a long standing service history with idea cellular ltd., and i am utterly disappointed with the current network infrastructure for 4g services. I have had network feasibility performed, radius acknowledged (Falls within 150 mtrs of the nearest co node), los has nothing "foreign" or "alien" that cannot be detected. On the troubleshooting end, i have rebooted my phone (The power button is now defunct due to increased use), changed the sim slots, changed the device (Currently using an mi max), created a new ap with idea_gprs, etc. I have given up trying those nerds at the customer care since they are never reachable!
I have a family of 5 and all o[censored]s have moderate to heavy internet use. I would like idea, as a service provider to set the right expectations and resolve this issue within this week. If not, i will migrate all my numbers to reliance gio without a moment's notice.