[Resolved]  Idea Cellular — [protected] incorrectly charged bill

Address:	Kurukshetra, Haryana, 136118
Website:	www.ideacellular.com

I purchased [protected] postpaid on 25th april 2016. Then 2nd may 2016, i closed this connection. According to customer care it was permanently close on 4th may 2016. So this number was in use for only 1 week 3 days.

So i hardly used this connection for only one week of time. This was their reply - "we would like to inform you that your bill plan “hr_ns_10gb 4g\3gfup_retail996” of rs.996/- has been calculated on non pro rata and the usages charges are correctly charged."

14th may 2016, i got my idea bill of rs. 890.42.In this rs. 890 i already paid rs. 250 as security deposit. So total bill is rs. 1140.42.

Now my issue is this, i used [protected] data service for only 1 week and now i got this bill for complete month. This is not fair. I cant pay for service which i did not use.

Even my billing cycle is not completing 1 month (25th apr - 14th may = 21 days) then how i am getting this much bill. Please stop fooling with customers.

If that was the case i would have used my full data, but technical person who visited my house said that don't use this number if you want to disconnect.