[Resolved] Idea Cellular — As committed Rs. 300/- discount given on 28.11.2016 not posted in my current outstanding bill in respect of Mobile no. [protected] | |||||
Sir, This is bring to your kind notice that a customer care executive Ms. Bhavik Shah Purohit of IDEA has committed to give Rs.300/- discount on 28.11.2016 in my last bill dated 25.11.2016 and told me that the same will be reflected in my bill next bill dated 25.12.2016. But the same has not being done and still I did not get any one time discount on my current outstanding bill as committed. Hence, you are requested to expedite the matter and do the needful so that I can pay the current outstanding bill amount before due date if the problem could not be resolved than I will have to switch to another service provider via PORT as every time no body responded on the complaint email ID and I have more better options in the market. Thanks and regards, Ritesh Goel Mobile: [protected] e-mail ID: [protected]@yahoo.co.in Was this information helpful? | |||||
Feb 9, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 28, 2016 Idea Cellular Customer Care's response Hi Ritesh, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Regards, Esther Verified Support Dec 29, 2016 Idea Cellular Customer Care's response Hi Ritesh, As per your telecon with our customer service associate on 28th December 2016, we wish to inform you that we are working on your concern & shall revert to you at the earliest. Regards, Suhas Verified Support Dec 29, 2016 Idea Cellular Customer Care's response Hi, As per your telecon with our customer service associate on 29th December 2016, we wish to inform you that we are working on your concern and we will revert to you at the earliest. Regards, Mangesh Verified Support Dec 31, 2016 Idea Cellular Customer Care's response Hi Ritesh, As per your telecon with our customer service associate on 30th Dec 2016, , we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Abhi Verified Support Jan 04, 2017 Idea Cellular Customer Care's response Hi Ritesh, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Esther | |||||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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I Am pay the bill of Tata Docomo walky bill of Rs 892/- Number is This [protected] pay for idea money No is This [protected] showing pay the bill but still pending for tata office guys saying to me you have not pay the bill so pls tell as wat to do
Thanks & Regards
Aman Deep
saharanpur
[protected]
We regret the inconvenience. Your contact details are with us and we will get back to you soon.
Regards,
Esther