Idea Cellular — asking for bills without service and not shutting the number

Address:Ghaziabad, Uttar Pradesh

I am not able to get the signals in my idea sim and it was useless so have to move to other operator. I requested idea to turn off my number but every month they ask for bill payment to shut off the number and then don't shut it rather generate a new bill next month. Its happening since last 6 month they ask for bill payment without any services.

Kindly get the number shut off and i am not going to buy any vodafone/idea number again in my life.
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Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2020
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your appropriate alternate contact number to assist you further.

Regards,
Prajakta
Mar 14, 2020
Updated by Varun382
My alt no is [protected], pls help in shutting idea services on that no and don't ask for payments which has been done since months without any services.
Complaint comments 

Comments

I hav recieved massaage from 50404 dudcting account balance. without any subcription done by my side. and for that customer care also not responding...
Idea Cellular Customer Care's response, Mar 4, 2020
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
My sim card is a Kerala number and I am now in Siliguri. I am unable to use my sim. I have tried restarting, inserting my sim again & even inserting it in another ohone. My sim still shows no service here in Siliguri, West Bengal. Please help resolve.
Idea Cellular Customer Care's response, Mar 4, 2020
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

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