Idea Cellular — Barring calls without reason

I ported from Vodafone to Idea. But my calls(both incoming and outgoing) were barred on 6th May, 2016. The reason given was that I had not cleared my Vodafone bill. But I had cleared the bill on 30th, April 2016. I even received call on May 3rd as a reminder to clear my vodaphone bill but I confirmed them that I have already paid. Even after all these my calls were barred. On 6th of May I called idea complain number to complain about the same. They told me to visit Vodafone store and check. I visited Vodafone store the same day(6th May). They confirmed my balance was cleared and they had no objections. Since that day til today ( May 6th to May 11th) I did not get any service from idea customer care. I called 12345 from another prepaid number they told this is prepaid department so they do not have any information about postpaid number. So I thought it is waste to expect solution through phone because I tried calling the complain number also many times but I did not get any result and requested them to give the address of nearest idea store. But they denied to give the address and told me to dial a number for self help. I tried the same but I did not get the address after requesting. I had to literally call 3 times to get address and many a times to ask how they barred the calls without any reason. How irresponsible!! I want to know how these people can be irresponsible to Barr the calls even after all payments are made. Do they have any idea how much inconvenience is caused for customers if the phone is of no use for a week? I want an answer for this and an explanation. I had to leave my work and roam for Vodafone store 3 times and I missed many business calls because of which I had to face troubles and insults.