[Resolved] Idea Cellular — bill clearance

Motepallianil

from Gudivada, Andhra Pradesh

Address:

Krishna, Andhra Pradesh, 520003

This is anil kumar having two idea postpaid numbers, i am having pending bills on these both numbers as one of the legal team member called me to clear the payment by the day itself by offering me a particular amount and he said that it was done and i will further recieve no bills, this was done in june and from there onwards i am getting the bills monthly as i called that legal team executive he assured me that it is in process but i have been charged every month and repeated calls from the legal team, this is not a fair thing, i want this to clarify over phone or else i want to go legally as i am having the recorded conversations with the legal team.

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Sep 22, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Aug 17, 2017

varshini r's response Income calls & out going calls & SMS details july 2017 olmonth only

Verified Support

Aug 22, 2017

Idea Cellular Customer Care's response Hi Anil,

As checked, there is some outstanding amount remaining with us.request you to pay that amount.

Regards,
Simranjeet Arora.

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Comments

sukhibrar

from Jammu, Jammu and Kashmir

They sent SMS for free internet use. But usage was charged. Their argument was that internet is not used using 4G network. The same was not mentioned in first SMS. Few later SMSs was mentioning that which a layman will not understand.

varshini r

from Khammam, Telangana

Incomecalls & outgoing call& SmS details this is my number [protected] pls send details my EMail id manoj.[protected]@gmail.com