[Resolved] Idea Cellular — bill paid still harassing with multiple emails, sms and sms(billing account number[protected] / [protected]) | |
My name is Shyam Patil, Mob no - [protected], Email - [protected]@gmail.com. I have paid bill for billing account number[protected] / [protected] on alternate number provided by Idea associate but still they are me harassing with multiple emails, SMS and SMS. I have provided them bill payment receipts multiple times but no positive outcome from their side they are still sending me intimation emails. So my request to consumer forum to ask Idea to stop sending such emails and stop calling me else I will file harassment case against them. Also find attached bill receipts. Was this information helpful? | |
Dec 28, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 22, 2018 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we have informed you that your last bill outstanding is reflecting with us. Hence, we request you to clear dues to avoid the inconvenience. Also, as discussed you can visit nearest idea store for further clarification for the same. Refer to the given below link to find your nearest Idea store location http://www.ideacellular.com/idea/select-circle?plantype=storeloc Regards, Prajakta Nov 22, 2018 Updated by [email protected] As per our last communication, you told you don't have data to investigate it as this is of 2016 year and you just told 1107 is outstanding as per your records which is absolutely wrong. I spend time and searched in my mail box and I got latest bill of Feb 2016 and it has 1107 outstanding. Further in march I cleared the outstanding but you and your system don't such intelligence to store data and you are irritating me from that day(March 2016). I attached last bill generated, payment receipt and email communication with idea regarding this. Now close this issue as soon as possible and return rental of one month which I paid but did not use your service. Free Suggestion without rental - Do the transparent business and save your's and customer's time.    Verified Support Nov 27, 2018 Idea Cellular Customer Care's response Dear Customer, As per our communication, you've confirmed that you have not raised any complaint for the mentioned number. Regards, Lakshmi | |
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I spend time and searched in my mail box and I got latest bill of Feb 2016 and it has 1107 outstanding. Further in march I cleared the outstanding but you and your system don't such intelligence to store data and you are irritating me from that day(March 2016).
I attached last bill generated, payment receipt and email communication with idea regarding this.
Now close this issue as soon as possible and return rental of one month which I paid but did not use your service.
Free Suggestion without rental - Do the transparent business and save your's and customer's time.
As per our communication, you've confirmed that you have not raised any complaint for the mentioned number.
Regards,
Lakshmi