Idea Cellular — CALL FROM DELHI COURT-Threatening | |||||
Hi, This is Arjun Khilari . My mob no is [protected].I have used idea postpaid connection 4 to 5 months and i am not using that connection from June 2015 due to bill disputes.I have received wrong bill in the month of June for that reason i have raised complaint against the bill which was wrongly provided by idea Cellular .Till date issue not resolved even that today, i got call from [protected]- Soniya Sharma she said that we are from Delhi Court and we are lodged the FIR against your dues of ICMS PVT LTD and your case will be handled by MR ASHOKUMAR and she had given me contact no of him that is [protected]. I have recorded both the calls.Discussed with MR ASHOKUMAR he said that he is advocate and case has been raised against dues of Idea Billing . The thing is that i have activated (2 ) 50 rs of add-on Pack of Internet but, i have been charged as a base tariff plan and i have received 1047.75 Rs of bill .I have raised complaint for the same and also i have received calls from the customer care of idea that we will pass you waiver of 300 Rs.you should be done reaming payment .I asked them for the dispute and i agreed to pay 600 Rs at that time but the Idea Employer said we cant pass u 400 Rs of waiver.that the reason case has been not closed till date but getting calls for the payment and they are Threatening me . Its my humbled request to u those peoples who are calling, plz stop nonsense activities otherwise i will go to the step by step . I am not going to make the payment till case not resolved .I am ready to 600Rs any time . Was this information helpful? | |||||
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Idea Cellular customer support has been notified about the posted complaint. | |||||
 9 Comments | |||||
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Dear Customer,
We wish to affirm that your concern has been acknowledged and your complaint for billing dispute has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and your complaint for billing dispute has been initiated by us; under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Case has been not resolved till date and getting mails from the customer care your has been closed . Today i got a call from idea Customer care but they are provided me wrong information and also they are not ready to give us the proper details of internet usage . As per my concern i told to the customer care executive to active the plan at the end of the billing cycle on 23rd of july and he had activated on the same day on 18th of july.its not my fault.
I have used total Plan MB i.e 512 and after that also i have activated 2 add on pack of 200 MB .
Customer care executive he told me that as per the plan you have received 445 MB data till 18th of July, but i have used 512 till 16th of july and after that I have activated 50 Rs Add-on pack .Customer care executive he told me you have used 215 MB data extra so i want to where is the my Add- on pack data. Also you have charged as prorated over usage charges of 279.60 Rs and 321.68 . Its totally wrong with me . i am not going to make the payment .till case not resolved .I am ready to pay 600 Rs of bill .Otherwise you can do legal, i will go through the same .
I have used total Plan MB i.e 512 and after that also i have activated 2 add on pack of 200 MB .
Customer care executive he told me that as per the plan you have received 445 MB data till 18th of July, but i have used 512 till 16th of july and after that I have activated 50 Rs Add-on pack .Customer care executive he told me you have used 215 MB data extra so i want to where is the my Add- on pack data. Also you have charged as prorated over usage charges of 279.60 Rs and 321.68 . Its totally wrong with me . i am not going to make the payment .till case not resolved .I am ready to pay 600 Rs of bill .Otherwise you can do legal, i will go through the same .
Case has been not resolved till date and getting mails from the customer care your has been closed . Today i got a call from idea Customer care but they are provided me wrong information and also they are not ready to give us the proper details of internet usage . As per my concern i told to the customer care executive to active the plan at the end of the billing cycle on 23rd of july and he had activated on the same day on 18th of july.its not my fault.
I have used total Plan MB i.e 512 and after that also i have activated 2 add on pack of 200 MB .
Customer care executive he told me that as per the plan you have received 445 MB data till 18th of July, but i have used 512 till 16th of july and after that I have activated 50 Rs Add-on pack .Customer care executive he told me you have used 215 MB data extra so i want to where is the my Add- on pack data. Also you have charged as prorated over usage charges of 279.60 Rs and 321.68 . Its totally wrong with me . i am not going to make the payment .till case not resolved .I am ready to pay 600 Rs of bill .Otherwise you can do legal, i will go through the same .
I have used total Plan MB i.e 512 and after that also i have activated 2 add on pack of 200 MB .
Customer care executive he told me that as per the plan you have received 445 MB data till 18th of July, but i have used 512 till 16th of july and after that I have activated 50 Rs Add-on pack .Customer care executive he told me you have used 215 MB data extra so i want to where is the my Add- on pack data. Also you have charged as prorated over usage charges of 279.60 Rs and 321.68 . Its totally wrong with me . i am not going to make the payment .till case not resolved .I am ready to pay 600 Rs of bill .Otherwise you can do legal, i will go through the same .
Dear Customer,
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
HI I am Alok Khare,
However, I have made payment for 450 INR, but get call from Ashok and other fake people who says that they are from Delhi court.
I am asking them not to disturb me as I am a co-director of company 450 INR is not a big deal for me, still they threat and say that they will go against me, well, they are not aware that I am also a legal person who have LLM degree.
Please stop these nonsense otherwise I will go vya other way.
Regards,
Alok Khare
However, I have made payment for 450 INR, but get call from Ashok and other fake people who says that they are from Delhi court.
I am asking them not to disturb me as I am a co-director of company 450 INR is not a big deal for me, still they threat and say that they will go against me, well, they are not aware that I am also a legal person who have LLM degree.
Please stop these nonsense otherwise I will go vya other way.
Regards,
Alok Khare
Dear Idea Team
Hope your are in good health.
This email is written to draw your attention that i was your customer (Mobile [protected]) postpaid, the number i was using was allotted by the company i was working previously in Kolhapur.
I left my services on 5th Dec 2014, and submitted by idea sim card to the same authority which has issued me the sim card and the number was not used after the above date. The bill was carried till feb 2015 (Non usuage period between dec till feb) neither i was in possession of the sim card nor i had used the same. The outstanding amount shown was Rs 2665/-. The same was deducted from my full and final settlement by my company and reflected in my Full and final statement.
After that i never received any call from idea.
After two years i received a call OR RATHER I SAY INTIMIDATING CALL from some lady speaking from Delhi High court and saying my file has came to Delhi HC for a case is being registered and i need to talk to the lawyer Ashok Kumar .
In the first place i never expected such cheap, despicable and un-principled behaviour from IDEA.
I request to kindly check at your end whether the bills are cleared or not, If not why i was not contacted in between these two years after clearing of the final bill of your in March 2015,
Kindly look into the matter and ensure such unsolicited and intimidating calls are not made.
And rest assured will never ever become an IDEA subscriber nor will advise any one
Hope your are in good health.
This email is written to draw your attention that i was your customer (Mobile [protected]) postpaid, the number i was using was allotted by the company i was working previously in Kolhapur.
I left my services on 5th Dec 2014, and submitted by idea sim card to the same authority which has issued me the sim card and the number was not used after the above date. The bill was carried till feb 2015 (Non usuage period between dec till feb) neither i was in possession of the sim card nor i had used the same. The outstanding amount shown was Rs 2665/-. The same was deducted from my full and final settlement by my company and reflected in my Full and final statement.
After that i never received any call from idea.
After two years i received a call OR RATHER I SAY INTIMIDATING CALL from some lady speaking from Delhi High court and saying my file has came to Delhi HC for a case is being registered and i need to talk to the lawyer Ashok Kumar .
In the first place i never expected such cheap, despicable and un-principled behaviour from IDEA.
I request to kindly check at your end whether the bills are cleared or not, If not why i was not contacted in between these two years after clearing of the final bill of your in March 2015,
Kindly look into the matter and ensure such unsolicited and intimidating calls are not made.
And rest assured will never ever become an IDEA subscriber nor will advise any one
very bad behaviour on part of such an organization
I am also the sufferer one same among all, i also got call from lady two time on my IDEA number [protected] and she threatened me the same. I am not expecting such a follish behaviour from such reputed company. If i will get the call one more time i will make police complaint agaist that lady and against Ashok who is stating that he is lawyer. Inform them to make such nonsense calls.
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We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular