[Resolved] Idea Cellular — call &sms details with numbers

Krniitm

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600036

Sir,

My number is (Protected),
I needed last one month incomingcalls, outgoingcalls, missedcalls, numbers details, message details, with telephone number, as my sim is used by me it self but i can able to know only few days back details i needed one month details with time inculded, hoping u to send the details as soon as possible,
Send the details to [protected]@gmail.com

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May 25, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2018

Idea Cellular Customer Care's response Dear Customer,

We would like to inform you, that we'll be able to provide you the SMS & call details for which you've been charged or outgoing details. As only chargeable transactions can be tracked by the operators and we express our inability to provide you the message content and incoming call & SMS details. However, to get the call & SMS details for the mentioned number you need to mark an email on [protected]@idea.adityabirla.com or else you can send an SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If your email id is not registered with us first register your e-mail id follow these steps i.e. send EMAILID<space> email address to 12345. For example EMAILID<space>[protected]@gmail.com. Also, the number provided from your end isn't reflecting. However, you can check your outgoing call & SMS details in My Idea Application & Website.

Regards,
Lavina