[Resolved] Idea Cellular — cannot receive/send sms

karthik talam

from Hyderabad, Telangana

Address:

Ranga Reddy, Andhra Pradesh, 500084

Date of incident:[protected] to[protected]
Full description:
All of a sudden my sim lost signal when i visited care they have informed that sometimes due to technical reasons the sim will become obselete and you have to take a new one. After i have taken a new one. I am able to receive incoming calls and as well as outgoing calls are working fine. But i cannot receive any sms or send any sms.

Desirable solution: i want the complete full fledged services to be received on my mobile number

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Sep 25, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta

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Comments

Vishnukrish666

from Kunnamangalam, Kerala

[protected] this idea number is continuesly messaging me plz give me this number adress to find him plz sent to my gmail, [protected]@gmail.com

Idea Cellular Customer Care's response, Aug 30, 2019

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta