[Resolved] Idea Cellular — charged money on basic phone model for an mms | |
I have got a link to my Samsung guru phone, and a message showing the deduction of 8/-. contacted customer care but no great response from them. they claim that you dialed to a number which start with * and ends with # which i never did, this is not the 1st time. i want my refund. Was this information helpful? | |
Apr 6, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 04, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we've informed that you've been charged for picture message on mentioned number. Hence, we request you to send SMS as STOP to 593350 to stop the flash SMS or else you can refer the below given steps to stop the flash service manually from your handset. Also, you can dial 155223 to deactivate value added service from your account. Refer to the below given steps to deactivate the Flash SMS:- - Go to your handset SIM Toolkit - Click on Idea Flash option - Tap on Activation - Click on Deactivate Regards, Lakshmi | |
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