[Resolved]  Idea Cellular — Charging for not self activated services.

Address:Pune, Maharashtra, 412308

It is so annoying that, every time i recharge my mobile, idea company adds some vas services, without my permission, n they cut the money from my recharge. When i try to call the customer care, it takes forever to speak with them. Whenever i am able to connect to them they says, u have activated it from your end, after deactivation, it will be refunded, but it never.
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Aug 17, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2017
Idea Cellular Customer Care's response
Dear Sonal,

Sorry for the inconvenience caused to you. Kindly dial 155223 to deactivate the VAS services. You may write us at [protected]@idea.adityabirla.com and you may contact us at 198 or 12345.

Regards
Esther
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