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Idea Cellular

[Resolved]  Idea Cellular — Cheated by Idea Cellular

Address:New Delhi, Delhi, 110022

Idea Sent message " Bas Dial Kijiye our Jeetiye SMARTPHONE Rs. 10, 000/- Ka SIRF AAJ!
Shatranj ek kya hai?
A. Khel
B. Sabzi
Reply A/B ya Dial 56080 tollfree

and they charged rs. 400 for contest. i suggest never go for idea they play lot of tricks to cheat people. after some days they sent same message but mentioned 2 for sms

after the complaint Idea has stopped my outgoing yesterday dated 24/11/2016 and today their executive called and threatened to send police for recovery.
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Jan 8, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Nov 25, 2016
Updated by 4DKri92 we will file a police complaint against the customer care executive who threatened to send police for recovery.
Verified Support
Nov 26, 2016
Idea Cellular Customer Care's response Hi,

We deeply regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Vicky
Nov 28, 2016
Updated by 4DKri92 [protected]
Verified Support
Nov 28, 2016
Idea Cellular Customer Care's response Hi,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Regards,
Maroof
Nov 29, 2016
Updated by 4DKri92 [protected] any time
Dec 01, 2016
Updated by 4DKri92 I am receiving calls from Idea customer care for payment reminders. it seems that they are not keen to resolve my issue. I will escalate this matter to Telecom Consumer Complaints Authority and PMO.
Verified Support
Dec 06, 2016
Idea Cellular Customer Care's response Hi,

We tried contacting you on your provided numbers however, were unable to get through. In order to proceed further, please provide your alternate contact details together with suitable date/time to contact you.

Regards,
Suhas,
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I am receiving calls from Idea customer care for payment reminders nothing else. it seems they are not interested to resolve my issue. I will escalate the matter to Telecom Consumer Complaints Authority of India and PMO
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