[Resolved]  Idea Cellular — complain about missed, call, alert 4g, speed not getting all calls so many problems

Idea net very poor service. I so many times complianed issues. Any person don't solved any issue. I only got 4g speed upto 7mbps. When i using airtel i got 70mbps. Then i activated missed call alert service, 30 per month, that also not worked properly. I lost so many customer because of idea net work. Very poor service. Very poor. Customer care executives close may case without solving my problem. Poor services.
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Apr 13, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We would like to inform you that the complaint has been raised for your network concern visit has been done at your location, maximum possible optimization done on serving site but no major improvement found in your area. However, to help you better in this issue, we need to establish the call to you. Hence, we request you to provide us your alternate contact number along with your convenient time to connect with you and we'll be happy to assist.

Regards,
Prajakta
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