[Resolved]  Idea Cellular — Continuous balance deduction without usage

1. The balance is deducting continuously at 4p every half an hour. Asked customer care about it, told me that it is getting deducted because of data usage, while I never switched on my phone data. On his advice, I deactivated my data, but it's still getting deducted. I asked customer care to register complaint, but they are not registering.

2. There is an unnecessary sms every now and then from 51998 (Jammu and Kashmir Bank). There's a link in that sms, I never click it and my data also remains off. But, immediately after a first message, there's another message which tells that Rs. 8 has been deducted from your balance. It jas happened atleast 3 times.

This is complete failure of customer trust and service.