[Resolved] Idea Cellular — data connection problem

Lean Johnson

Address:

Kollam, Kerala, 691009

Excuse me if my words are rough.
I am facing data problems for about 4 weeks
I cannot tolerate this anymore
Customers depend on ur networks and what u people do? Simply sit there and gave lame excuses?
I have called several customer executives and yet no action wat so ever
I cant even load my gmail. Cannot send a watzzapp msg
This is too much and very bad from your side
I have been using this sim for about 10 years n thatz the reason y i didnt port to any other network but u people i[censored] begin like this i am getting nerves. I had given many complaints n yet no action
Y r u people behaving like this
Are u guys looking for more haters?
Regards
Lean johnson

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Feb 11, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2020

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our record, we've informed you that network visit has been done at your location, maximum possible optimization done on serving site. We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services.

Regards,
Prajakta