[Resolved] Idea Cellular — data speed is very slow.

manojsiroha

from Dehra Dun, Uttarakhand

Address:	Dehradun, Uttarakhand, 248001
Website:	Idea internet service

I am manoj kumar from income tax department living at 15/2 subhash road near income tax department dehradun. I have purchased rs 357 plan 1.5 gb per day for 28 days, i am using it but my internet speed is very slow and at envening time it is more slow. Company promise to 3g or 4g speed. Company deceive to customer. Frist of purchasing data speed was good but second day it was very slow. The data speed is equall to 2g speed.

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Feb 2, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Nov 16, 2017

Updated by manojsiroha I am Manoj Kumar from Income tax department living at 15/2 subhash road near income tax department dehradun. I have purchased Rs 357 plan 1.5 GB Per day for 28 days, i am using it but my internet speed is very slow and at envening time it is more slow. Company promise to 3G or 4G speed. Company deceive to customer. Frist of purchasing Data speed was good but Second day it was very slow. The data speed is equall to 2G speed.

Verified Support

Dec 30, 2017

Idea Cellular Customer Care's response Dear Customer,

As per our telecon, we've raised the complaint for the same under reference number[protected] and you shall hear on the same by 04/01/2018.

Regards,
Lavina