Idea Cellular — deductaion of charges because o[censored]nwanted services | |||
I received the message as- Your Juice Up has been activated. Amount charged is Rs 21.0 /- for 1Week. To deactivate sms STOP to 155223 . While i did not even know anything about it and msg for deactivating is not going through. This is shocking for I have been a content user of your service. Please do the needful and kindly avoid the confusion at the earliest.Anticipating your favourable action and thanking for all your service so far. Pls help. Mob:- [protected] Email ID : [protected]@gmail.com Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the VAS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the VAS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular