[Resolved] Idea Cellular — deducting amount of rs.8 for every message being sent from 51998 even though not subscribed for the flash link messages | |||
Deducting amount of rs.8 for every message being sent from 51998 even though not subscribed for the flash link messages. Even though we have not subscribed for flash link messages idea network is deducting unnecessarily the amount of rs.8 by sending for every message. Cheating customers by deducting the amount. I do not use internet as my mobile is 2g mobile of nokia. My mobile do not have any facilities like smart phone. Message looks like this: Click this link to see anushka shetty's picture, http://63.142.250.179:7070/getmedia/? Msisdn=123456& contentid=anushkas01&user=client & password=client. Dial*123# for unlimited fun. Data charges applicable. Sender:51998 This message is being sent to me every week and amount is getting deducted. Even customer care is not resolving the issue. So i request the idea network to refund the amount getting deducted from my mobile number. Was this information helpful? | |||
Dec 26, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 22, 2018 Idea Cellular Customer Care's response Dear Customer, As per our communication, we've informed you the process to stop flash message kindly refer the below give step for the same. For further assistance, kindly contact us on 12345 or 198. Steps to deactivate the Flash SMS:- - Go to your handset SIM Toolkit - Click on Idea Flash option - Tap on Activation - Click on Deactivate Regards, Prajakta | |||
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