[Resolved] Idea Cellular — Deduction in account balance

Maithili M

from Jabalpur, Madhya Pradesh

Address:

Pune, Maharashtra, 411009

Hi,
About a week ago a deduction of 130 rs was made from my account for some package which i did not subscribed for. Then i tried calling there customer care number but nobody answered the call. I tried calling every customer care number i found. If there is anyone authorized reading this then please i want my balance back
Phone no. [protected]
Mail id : [protected]@gmail.com

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Aug 11, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2017

Idea Cellular Customer Care's response Dear Maithili,

We are sorry for the unpleasant experience. We have noted your concern and will get in touch with you soon.

Regards,
Vicky

Verified Support

Jul 03, 2017

Idea Cellular Customer Care's response Hi,

As checked, there is been VAS activated from your number. So, the said amount is deducted accordingly.

Regards,
Meeta.