Idea Cellular — Delay in activation of desired facilities/Services

Address:Ahmedabad, Gujarat

Dear sir, I wish to complain about Adit & Riya info Services Idea post paid Distributor. that I purchased on 1/7/2015 new post paid connection.Hi I’m Nirmal patel having number [protected] Applied for number portability from Docomo to Idea at 1/07/2015. The Docomo has disconnected the service at 11/07/2015 then I put my new Idea sim card but I’m not able to access Idea connection. Network is not coming. I think Idea sim has not been activated. I am complaining because sim activation is not good & poor service.To resolve this problem. When I first learned of this problem, I contacted Karan mishra Mobile number.( Adit & Riya Info Services)and was told that nothing could be done about my problem. I believe that this response is unfair because Delay in activation of desired facilities/Services I would like a written statement explaining your company’s position and what you will do about my complaint. I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within 2 days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. Regard, Nirmal Patel,
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 14th July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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