[Resolved] Idea Cellular — Delivery of postpaid bill online

gceaoa

from Basi, Punjab

Address:

140507

Gulmohar city extension apartment owners association has a corporate connection with 10 cug connections taken from idea cellular limited. The account no is[protected] in the name of raj kumar sharma, president, gulmohar city extension apartment owners association. Monthly bills are presently provided by you through paper mode. Due to non delivery of telephone bills the association is facing problem for the past two months in its timely clearance. As these are official numbers, payment cannot be made by getting sms only. We have to maintain official records for purposes of audit.In this regard we have also registered a complaint with your customer care department with communication id - c1-[protected] on 19.05.2016 at 10:50 am.In view of the above, we request you to dispatch copy of the bill on our official email id that is [protected]@gmail.com

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Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 19, 2016

Idea Cellular Customer Care's response Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

May 20, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 20th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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Comments

nunda ram Sankhala

from Jaipur, Rajasthan

Idea Cellular — sim chalu karane hetu

dear, mene Relince se idea me mnp karvaya but mera veryficetion galt hone ke karn sim band kardi ha karpiya use urgent chalu karemo.no [protected] other contect no [protected]

Idea Cellular Customer Care's response, May 26, 2016

Verified Support

Dear nunda ram Sankhala,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Anavilla Rao

from Hyderabad, Telangana

Idea Cellular — prepaid bill statement

call statement

Idea Cellular Customer Care's response, May 26, 2016

Verified Support

Dear Anavilla Rao,

We request you to visit nearest My Idea. You can locate nearest store through http://bit.ly/1nbfoqO. You may also call 12345 from your Idea mobile and we will be glad to assist you.

Thanks & Regards,
Customer Care, Idea Cellular

shova2gk

from Mumbai, Maharashtra

Idea Cellular — close my number

i lose my phone.so pl. block my number.my no is [protected].

Idea Cellular Customer Care's response, May 26, 2016

Verified Support

Dear shova2gk,

We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

Thanks & Regards,
Customer Care, Idea Cellular

Ràfiyà Ràsool

from Hyderabad, Telangana

Idea — Lost my phone need to track

I have lost my phone and it's switched off [protected] is the phone number plzz help me out to track it

Idea Cellular Customer Care's response, May 26, 2016

Verified Support

Dear Ràfiyà Ràsool,

We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

Thanks & Regards,
Customer Care, Idea Cellular

JItDas

from Kolkata, West Bengal

Idea — Call Blocked

My incoming & outgoing call facility has been stooped. my number is [protected]..

Idea Cellular Customer Care's response, May 26, 2016

Verified Support

Dear JItDas,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

divya_shailaja

from Bengaluru, Karnataka

Idea Cellular — MY PHONE INCOMEING CALLS DETAILS FOR MY PH 8495813382

RESPECTED SIR I AM MRS DIVYA, MY PHONE NO IS [protected] I NEDD INCOMEING AND OUTGOEING CALLS DETALS FROM JUNE 01/2015 TO JULY/6/2015 PLESE SEND MY MAIL ID [protected]@YAHOO.COM. REGARADS MRS.DIVYA

Idea Cellular Customer Care's response, May 26, 2016

Verified Support

Dear divya_shailaja,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

Aziz miah

from Balurghat, West Bengal

Idea Cellular — Outgoing call list

sir, i am aziz my idea no [protected] i want my outgoing call list in my email address [protected]@gmail.com

Idea Cellular Customer Care's response, May 26, 2016

Verified Support

Dear Aziz miah,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

sharmabks

from Pune, Maharashtra

Idea Cellular — balance debited from A/C recharge had not done

Dear Sir/Madam, We had online recharge • Transaction ID: • Idea Number: [protected] • Transaction date:[protected]:09:35 • Amount:Rs.108.00 balance debited from bank, recharge had not done, Please help me. Thanks

Idea Cellular Customer Care's response, May 26, 2016

Verified Support

Dear sharmabks,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

om_sm1

from Delhi, Delhi

Idea Cellular — Calls and Massage Detail

My phone number was [protected] (Idea cellular) and for some reason, I want my all call detail and massage detail for the year 2010 to 2013 . Please send me detail of my calls and massage on my mail ID : [protected]@rediffmail.com

santhosh8

Idea Cellular — non registration of sim

My idea no [protected] is not getting registered. Screen Shows activation failed. I am presently at ksa and will be coming to India in August. Please activate the sim. Thank you so much.

guruflex

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Idea Cellular — in comeing and outcomeing call details only six month

sir i am pradeep pandey, my idea number [protected] iski call details chahiye hai ji jiska Email [protected]@gmail.com six month

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Sir, My SIM got closed 2 days ago. I want tot activate it. My sim no. is [protected].

benjamin rayappan

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Dear sir/madem, i had recieved some sexual abuse calls from this number [protected], because of this reason plz u should take strict action againt this number its my kind request to u .. thank u

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