[Resolved]  Idea Cellular — done recharge twice on the same number

Address:500015
Website:Paytm

On Jan 23rd 2019 I have done recharge through Paytm of prepaid plan of RS 169 and the amount got deducted from my bank account but I didn't get the confirmation. So I did it again with the plan of Rs 149 n it was successful. Moments later I got the msg regarding the plan of 169 has also been successful. So now will my money bee refunded n I want to keep my 169 plan but not of 149. My operator reference number for 149 order is AP[protected]
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Mar 1, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2019
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Leena
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