Idea Cellular — Excess bill amount | |||
Dear sir/mam M using 2 postpaid connections My data card no [protected] I saw bill amt is high last mnth bill Wen I call to customer care She is saying game zone activated on ur no Bt m nt using this service K fine Wen m trying to deactivated the service VAS r nt deactivate I have already visit idea care 3 times Bt service nt deactivate Why I pay the excess amt I want to pay the bill My data card connections is also closed This mnth m nt using data card jst becoz of excess bill Becoz I have already told to customers care I will pay 750+taxes Bt I will nt pay a panny I have already mail Wat I do Plz advise Regards Bahar Alam Matrix Loreal india pvt Ltd Mob:[protected] Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.
Thanks & Regards,
Customer Care, Idea Cellular