Idea Cellular — Excess bill amount

Address:492001

Dear sir/mam

M using 2 postpaid connections
My data card no [protected]
I saw bill amt is high last mnth bill
Wen I call to customer care
She is saying game zone activated on ur no
Bt m nt using this service
K fine
Wen m trying to deactivated the service
VAS r nt deactivate I have already visit idea care 3 times
Bt service nt deactivate
Why I pay the excess amt
I want to pay the bill
My data card connections is also closed
This mnth m nt using data card jst becoz of excess bill
Becoz I have already told to customers care I will pay 750+taxes
Bt I will nt pay a panny
I have already mail
Wat I do
Plz advise
Regards
Bahar Alam
Matrix
Loreal india pvt Ltd
Mob:[protected]
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Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular

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