Idea Cellular — Exorbitant data counters and heavy billing

Address:560070
Website:Ideacellular.com

These idea customer care is real crap. They close the complaints without even calling the customer. I have been on this mobile no [protected] from past 15 years and ported from Vodafone to idea only because of 3g and have been using idea from past 4 years. The data counters are not giving full one GB and Asking to boost the data. i n the month of Jan 2016 they have billed me 4700 with data counters showing usage of 8Gb!!!. Am not a new college guy to just use 8 GB of data. I have boosted 3g pack of RS 250 thire in a month and even after that they say I have used 8 GB which is a crap. Even in month of Dec they charged me more but I just paid the bill thinking I might have used. Now they have deactivated my no which am using from past 15 years. Even after several calls and complaints to customer care they don't have a proper responsible person to talk.
Some guy from idea called me and assured of revising the bill and never got back to me. I have decided to loose the mobile no but not to pay these cheap people. I have not subscribed for any social book but they are still charging rs90 every month. The networks they have are crap and the 3g is total waste. Vodafone 2g works better!!!. Lots of call drops and worst customer service people in idea stores.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular.
You can call me on [protected] any time..
Dear Customer,

As per your telecon with our customer service associate on 11th March 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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