[Resolved]  Idea Cellular — Extra hidden chgs for internet

Dear sir, I have recently shifted from airtel prepaid to idea postpaid recently.I opted the plan of powerbyte 499 with 1.5Gb of 3G data per month which was exhausted so I did a recharge for 1GB data through idea website in my login page for which you charged 952rs for just two days which when I enquired in customer care told me that it is prorata charges for the net used by recharging extra pack which is out of your plan and they told it can't be reversed I was shocked as there was no intimation regarding this charge for which they told no we don't intimate such chgs. . . I never thought such reputated company would cheat the loyal customers.I have already referred many of my friends and colleagues to idea which I regret now.I kindly request to you to reverse the wrongly charged amount so that i confidently continue the services of this network or else we would surrender the SIM as there is no other alternative. Thank you. number [protected] Ragav