[Resolved] Idea Cellular — Fake information given to me while porting

Contactsurajhegde

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400078

I was using a corporate vodafone plan earlier. Today only i have ported from vodafone to idea. I had received a call from idea in which they told me that i'll get a plan 299/- wherein i will have unlimited local plus std all operator calling and daily 1 gb 3g internet after that 2g unlimited free. And today i got to know that i have plan of 349 activated by idea. I hate this type of fake info given to customers and make them to port from one to other operator. I don't want idea. Please respond and resolve this issue or else i'll have to escalate this matter

Was this information helpful?

No (0)

Yes (0)

Jun 14, 2017

Complaint marked as Resolved

How can you resolve the complaint without users confirmation. I'm disagree with the resolution however I have not received resolution yet.reopen the complaint please.

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2017

Idea Cellular Customer Care's response Dear Suraj,

We are sorry for the unpleasant experience. We understand your concern and will revert back to you soon.

Regards,
Vicky

Jun 10, 2017

Updated by Contactsurajhegde Thanks vicky for prompt response. AWaiting your response

Jun 14, 2017

Updated by Contactsurajhegde How can you resolve the complaint without resolving my issues?? I need to reopen this comment I'm totally not happy with the resolution.