[Resolved] Idea Cellular — false promise by sales | |
Initially, i'm in vodafone network. One fine day, my colleague got a call from idea celluar team (Neha - [protected]) and explained their offers. Since my friend is not able to understand the offers which they are explaining him. I came into the line and inquired the offers. Hence i asked that, if i switch from vodafone to idea, will you provide me a complimentary bag and watch (As there is an offer in idea long back). Immediately she said okay. After the activation, you can avail this offer. Got impressed with the offer and switched from vodafone to idea. After the activation, when i called that lady, she blocked my number. When i called to idea customer care, they said that this offer got expired a long back. We are sorry, anything else i can help you and then disconnected the call. It was very frustrating to me. Then i asked them to allow me to port to other network. Again they said sorry. My frustration into peaks and told them to cancel my number itself. They replied, sir, please don't do that sir. Be with idea. Enjoy idea services. Although network was very poor. No where i'm getting signal. Very worst service and very worst network. All are false promises. I request consumer court to take this issue seriously and avoid such type of promises ahead. Regards, Raja sekhar [protected] Was this information helpful? | |
Nov 28, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 24, 2017 Idea Cellular Customer Care's response Dear Customer, As per our telecon, we wish to affirm that your concern has been discussed and resolution has been communicated. Regards, Lakshmi. Verified Support Oct 27, 2017 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience. We would like to inform you that, the best possible resolution has been provided from our end. Regards, Lakshmi. | |
1 Comment | |
Comments
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
He is not single person fraud by Idea i am also same they did portability with false commitment
then no body take care of it.Take action against them.
see my complaint...
Dear sir,
Idea representative call me for portability of 299 STD and local calls unlimited and PER Day 1GB Dada even he has send me SMS from [protected] (Mr Balaji) dated 9 Oct 17, So I did portability to IDEA.Now Plan is active 350 & 1 GB data per month.Now representative mobile is inactive I had mail & call customer care no body look in out & not ready to do portability to previous operator.Below no is for portability.
Kishore kale.
[protected]
We would like to inform you that, your concern is in progress and you shall hear update on the same till 01/Nov/2017 12:08:55 PM.
Regards,
Lakshmi.