[Resolved] Idea Cellular — Feature charges on Plan 3G_Easy_Share_3

Mohan Tubati

Address:	Prakasam, Andhra Pradesh, 523002
Website:	www.ideacellular.com

Hi,

I have changed my plan to 3G_Easy_Share_3 in month of January . I should actually get billed for 99 per month. But, I am seeing Feature charges as 999 for last couple of months.

Here is my idea number: [protected]

I am currently in abroad, and please email me on [protected]@gmail.com or contact me on +[protected] ?

I really don't understand what this Feature charges are. Please revert back my money.

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May 16, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2017

Idea Cellular Customer Care's response Hi Mohan,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Vishal

Verified Support

Apr 12, 2017

Idea Cellular Customer Care's response Hi Mohan,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Suhas