[Resolved] Idea Cellular — Forcefully call closed SR 1-[protected]

vinitchopra_14

from Raipur, Chhattisgarh

Address:	Raipur, Chhattisgarh, 492001
Website:	Ideacellular

Last Couple of months I have requested to check issue related to network and data surfing .They generate a complain and took 6 days to resolve.At last they call and say sir your issue with SR this is resolved and we are closing this call.

My issue had not been resolved so it can be closed without my satisfaction.

Every time when we Appeal to reopen the issue which they already closed forcefully, they generate new SR no and process.

I am tired of explaining my concern but not getting the perfect solution.

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Aug 5, 2021

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 27th Feb 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Rubiya123

from Chennai, Tamil Nadu

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