[Resolved] Idea Cellular — fraud billing and sending emails and notices | |
To whomsoever it may concern. This is my final intimation and warning asking you to stop sending me any emails, notice, communication of any nature demanding any dues from me for alleged use of mobile number under account no.[protected]. In my email dated 30-sep-2017 and various communication to your customer service team, i have made it very clear that i have stopped using, any service from idea cellular after my final payment made on 15/07/2017. I don’t even use the mobile number anymore, as mentioned in the demand notice. I reiterate that the number has not been in use since my final payment i have not used any service nor i wish to hence you are called upon to immediately withdraw all the notices sent to me and also update your records by deleting my email address or any other details pertaining to me. Kindly note that your emails has been causing tremendous mental agony harassment and pain. Kindly consider this as my final intimation /communication / warning to idea cellular. If you fail to withdraw your demand notices / communications and if you do not with immediate effect stop sending any such communication to me, i will be constrained to take any appropriate legal / penal actions seeking damages against idea cellular and any other third party company involved in sending any such frivolous communication to me. As a matter of proprietary i am marking copy of this email to my advocate. I have tried sending this email to customer care and email mentioned in the so called legal notice. However i am getting failure delivery notification. Was this information helpful? | |
Feb 5, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 30, 2017 Idea Cellular Customer Care's response Dear Customer, Apology for the trouble caused. As checked, we have already processed waiver for VAS charges as on 16/09/17. However, as the last bill is pending with us we request you to clear the same, for further bill clarification check with your last bill. Kindly get back to us for further assistance. Regards, Neha | |
3 Comments | |
Comments
Some packs have been activated on my phone automatically and the fact is the was in my hand and I have done nothing on it
I request company to give back my deducted balance and they refused it
this is not just for 20 or 30 rupees it is about how they are taking advantage of people
my mob. no. is - [protected]
I request company to give back my deducted balance and they refused it
this is not just for 20 or 30 rupees it is about how they are taking advantage of people
my mob. no. is - [protected]
Idea Cellular Customer Care's response, Dec 30, 2017
Verified Support
Dear Customer,
We regret for the inconvenience caused. As checked, the given idea number is in active as of now. Kindly get back to us for further assistance.
Regards,
Neha
We regret for the inconvenience caused. As checked, the given idea number is in active as of now. Kindly get back to us for further assistance.
Regards,
Neha
I have ported my no. From Vodafone to idea, not able to do the televerification (59059)process, I'm in roaming, customer support is not responding properly, what to do ? Needed the sim activation urgent.
Idea Cellular Customer Care's response, Dec 30, 2017
Verified Support
Dear Customer,
Apology for the trouble caused. Kindly share your idea and alternate contact number so that we can assist you better.
Regards,
Neha
Apology for the trouble caused. Kindly share your idea and alternate contact number so that we can assist you better.
Regards,
Neha
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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But to surprise they ran away with our money.
Apology for the trouble caused. Kindly share your contact number to discuss on your concern.
Regards,
Neha