[Resolved]  Idea Cellular — Fraud call in the name of CITI credit card reward redemption

Address:

Hyderabad, Andhra Pradesh, 500055

Hi
I am Naveen kumar kudikala from Hyderabad. I received a fraud phone call from CITI lady (+91 [protected]) informing that my rewards points is going to expire.
She said that they will adjust the rewards points Rs. 4785/- to the next payment, she told my card number, so I have agreed to share the OTP.

Then, she ask for the OTP which I received through sms for transactions of Rs. 4785 each took place (total 4).
For the Fraud transaction using my CITI Debit credit card card. Merchant is Idea Money Mumbai.

Below are the Fraud transaction (Narration & Debited Amount taken from Account statement) on my SBI credit card on 29-April 2017.

By the time, I realized, my account got debited with 19140/- (4785 each).

03/07/2017 PURCHASE SUBJECT: MCUPOS 03JUL0730 Card no.: 5497XXX0XXXX2302 03JUL IDEAMONEY MUMBAI Ref:[protected] Ref No :- 03JUL0730 4, 785.00
03/07/2017 PURCHASE SUBJECT: MCUPOS 03JUL0731 Card no.: 5497XXX0XXXX2302 03JUL IDEAMONEY MUMBAI Ref:[protected] Ref No :- 03JUL0731 4, 785.00
03/07/2017 PURCHASE SUBJECT: MCUPOS 03JUL0733 Card no.: 5497XXX0XXXX2302 03JUL IDEAMONEY MUMBAI Ref:[protected] Ref No :- 03JUL0733 4, 785.00
03/07/2017 PURCHASE SUBJECT: MCUPOS 03JUL0734 Card no.: 5497XXX0XXXX2302 03JUL IDEAMONEY MUMBAI Ref:[protected] Ref No :- 03JUL0734 4, 785.00

I got call from [protected].

Please take severe action against the people who did this and reverse the amount back to my account immediately.

Thanks,
Naveen kumar kudikala