Idea Cellular — Fraud transaction on icici credit card for idea payment

Address:

Thane, Maharashtra, 400607

Respectedsir,

Request to refund my money back to my card, please do the needful, please take acion and help in the refund of the amount rs. 9965/-

I got a fraud call around 11.27 am on 13th may as calling on behalf of icici bank credit for verification to redeem my credit card points and they already had details of my card and cvv number which they wanted to get verified again with me. With in few minutes, i received sms about

2 fraud transaction using my icici bank credit card towards (Idea payement) ideamoney with two transactions each of 4985/- and 1 transaction of rs 4980 making the total amount of 9965/-

I call to bank and stop payment and blocked my card.

Requesting you to kindly please help me out to solve my problem and get my amount back.

Your's faithfully,
Urvi dedhiya.