[Resolved] Idea Cellular — Getting a call for bill | |||||
Hi this is inform you that I am getting a call from this [protected] asking for a bill payment for an idea number, according to them I am the husband of that postpaid user, what the he'll is this anyone can give any name stating them as their husband or wife to get a postpaid sim and idea provide them with out even asking the I'd proof... Please I need a resolution of this bloody crop...otherwise I am gonna file a complaint in court against idea cellular. [protected]@Gmail.com thats my mail id. Was this information helpful? | |||||
Sep 3, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 16, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Thanks & Regards, Customer Care, Idea Cellular | |||||
 4 Comments | |||||
Comments
I don't know for which idea number they are talking about they are taking a name harleen that harleen has not paid any bill for idea postpaid and they are calling me becoz my number is there with them as a husband of harleen when I am not married yet and I am single ...my number is [protected] please verify becoz I have never used any idea sim in my life. Please get it resolved asap otherwise I will directly file a case of misbehaviour as that agent was talking like a crap.
And please note this is the number by which I am getting a call [protected].
Dear Customer,
We tried contacting you on your alternate contact numbers however were unable to reach you. Please share a suitable time to speak for us to address your query.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your alternate contact numbers however were unable to reach you. Please share a suitable time to speak for us to address your query.
Thanks & Regards,
Customer Care, Idea Cellular
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular