[Resolved] Idea Cellular Gujarat — After many complain rs. 75, not refund

Sagar as

from Mumbai, Maharashtra

Address:

Jamnagar, Gujarat, 361140

My idea gujrat num is [protected]. Without notice me idea cut my rs. 75 on music box service after i have complain he received complain today is 30 days go but idea not give me rs. 75 wrost company I ever seen. I am going to reliance jio now. If idea give me my rs. 75 I have with idea other wise i am going to reliance jio or other company. I have also not complain many time but he says your balance refund soon. But not give my balance

Was this information helpful?

No (0)

Yes (0)

Apr 7, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2017

Idea Cellular Customer Care's response Hi Sagar,

We sincerely regret issue with your prepaid balance. We'll contact u soon with assistance. You can also call 198 from your Idea mobile for further assistance.

Regards,
Suhas

Verified Support

Feb 24, 2017

Idea Cellular Customer Care's response Hi Sagar,

As per your telecon with our customer service associate on 24th Feb 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Abhi

Verified Support

Mar 02, 2017

Idea Cellular Customer Care's response Hi,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Tudor