[Resolved] Idea Cellular — i am complaining about idea cellular for bearing my services in spite of no dues | |||
Dear sir / madam, This is in regards to my number [protected], for which the outgoing services has been barred by idea on 7/1/2018, on the grounds of dues not paid for the previous operator (Vodafone). This is to bring in your notice that the final payment of rs 319 has been paid on 6/1/2018, (Find below the screen shot of the payment) i. E. After the dues have been cleared. Further my services have been barred after the payment was made, which is unacceptable and unprofessional. Further to add to the unprofessionalism since evening of 7/1/2018 my outgoing services has been barred, in spite of me writing two emails to customer care of idea on 7/1/2018, to inform that there are no dues on my number. This late back attitude and unprofessional attitude of customer service will is unacceptable. Was this information helpful? | |||
Feb 15, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jan 13, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As checked, your services has been activated successfully on 08/Jan/2018 from our end for the given number. For further assistance, kindly contact us on 12345 or 198. Regards, Lavina | |||
Add a Comment | |||
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Post your Comment