[Resolved] Idea Cellular — I am complaining about not activating my mobile no [protected] after converting from post paid to prepaid | |||
Dear sir/ madam My self dev raj mobile no [protected] had requested for converting my postpaid no. To prepaid on dated 09/12/2016 at idea store ropar m/s grewal enterprises shop no. 2903, college road, ropar - 160047 I submit my aadhar and personal passport size photo and they gave me new sim saying that it will be activated after 3 days. But since then i visited 3 times at office and called personally on their office contacts [protected], [protected] and also called customer care but my no is not activated. Please do the needful to activate my no. Otherwise i will have to change the no from other telecom Was this information helpful? | |||
Feb 3, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Dec 16, 2016 asim abbasi's response Call details
Verified Support Dec 22, 2016 Idea Cellular Customer Care's response Hi Devraj, We regret the inconvenience. Your contact details are with us and we will get back to you soon. Regards, Abhi Verified Support Dec 23, 2016 Idea Cellular Customer Care's response Hi, We tried contacting you on your alternate contact number, however were unable to reach you. Please share a suitable time to speak for us to address your query. Regards, Sagar Verified Support Jan 02, 2017 Idea Cellular Customer Care's response Hi Devraj, As per your telecon with our customer service associate on 02nd Jan, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance kindly contact our Idea customer care helpline. Regards Abhi | |||
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Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. If your email ID is registered with us, you may also send SMS as Ebill<space>first 3 alphabets of the month for which Prepaid invoice is required to 12345 and the soft copy of invoice will be sent on your registered email ID free of cost. To update your email ID please send SMS as EMAILID<space>Email address to 12345.
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Esther