[Resolved]  Idea Cellular — i am complaining for the excess charge of my network operator as i have used

Address:Valsad, Gujarat, 396195

I was also a airtel user. On 12 of july, 2017 i have ported out my number from idea postpaid to airtel prepaid as i want to use airtel 4g. On 15th of july, 2017 my number has ported. I agree that my previous operator i. E., idea, will generate my bill as per pro rata basis of 15days bill. But unfortunately idea has generated it for whole month and said that they never make prorata upon monthly rentals. This is really seems like theft of my money. As i have used their service for 15days and they going to charge me for a whole month. Kindly help
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Oct 23, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
Idea Cellular Customer Care's response
Dear Customer,

We would like to inform you, as per the T&C of this plan bill has been generated for whole month.

Regards,
Lakshmi.
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