[Resolved] Idea Cellular — I got message from 51998 that my account is deducted with rs8 but I haven't activated any services from this number

Gayiiiii

Address:

51998

What's the wrong with this idea services. I haven't activated any services and without notice they have sent a message that my money is deducted from my phone balance. I got message from 51998 number which is depicted as jammu and kashmir bank and i haven't given my number to any bank and they deducted rs 8 from my main balance. So i kindly request the idea network devices to please resolve this problem as early as possible.

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Apr 20, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've informed that you've been charged for picture message on mentioned number. Hence, we request you to send SMS as STOP to 593350 to stop the flash SMS or else you can refer the below given steps to stop the flash service manually from your handset. Also, you can dial 155223 to deactivate value added service from your account.

Refer to the below given steps to deactivate the Flash SMS:-
- Go to your handset SIM Toolkit
- Click on Idea Flash option
- Tap on Activation
- Click on Deactivate

Regards,
Lakshmi