[Resolved] Idea Cellular — I have paid all amount of previous operator

Abhishek Dube

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110010

My mobile number '[protected]' and account number with vodafone was '[protected]', against which the payment has been done. payment receipt has been sent to 'welcomesupport.[protected]@idea.adityabirla.com' three days back.
My same ported number with Idea has been barred for out going calls and data services since last three days. I have informed at idea customer care 10 times, but no action has been taken as yet.
Idea customer care executive is neither connecting to senior nor registering complaint.
If they do not activate the services by today. I will port out my number from Idea.

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Jan 29, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2016

Idea Cellular Customer Care's response Hi,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Esther

Verified Support

Dec 29, 2016

Idea Cellular Customer Care's response Hi,

We tried contacting you on your primary Idea number and alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Regards,
Mangesh