[Resolved]  Idea Cellular — I want my past 2 weeks call history

Address:+91

Respected sir,
My number[protected]. I have some family problems because of this sim card. I am hopefhopefully waiting for your reply. My name is edwin joseph i am bought this sim from munambam (State :kerala, ernakulam) this card is registered with my adhar number. I want my last 2 weeks call detials. My email address: [protected]@gmail.com
Edwin joseph
Oliparambil house
Palliport p. O
Munambam
Pin :683515
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Jun 10, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
May 10, 2018
Idea Cellular Customer Care's response
Dear Customer,

Sorry for the inconvenience caused. We would like to inform you, that to get the call details for the Idea contact number you can mark an e-mail on [protected]@idea.adityabirla.com or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>[protected]@gmail.com. Also, you can register your e-mail id via My Idea App/ Web. Also, you can check your outgoing call, SMS details & account related information in My Idea Application or Website.

Regards,
Lavina
Complaint comments 

Comments

Dear Sir,

I using idea sim card no. [protected], please I want incoming & outgoing call details for the month of april 25th to may 3 on my email Id satish.[protected]@gmail.com
Idea Cellular Customer Care's response, May 10, 2018
Verified Support
Dear Customer,

We would like to inform you, that to get the call details for the Idea contact number you can mark an e-mail on [email protected] or else you can send a SMS to get the invoice with the complete details that is for EBILL- EBILL<space>MONTH e.g: EBILL<space>JAN and send it to 12345. If in case your e-mail id is not registered with us we request you to first register your e-mail id by following these steps i.e. send EMAILID<space>e-mail address to 12345. For example EMAILID<space>xyz@gmail.com. Also, you can register your e-mail id via My Idea App/ Web. However, we wish to inform you that we'll be unable to provide you the incoming call details. As only chargeable transactions can be tracked by the operators. Also, you can check your outgoing call, SMS details & account related information in My Idea Application or Website.

Regards,
Lavina

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