[Resolved]  Idea Cellular — Idea bill dated 23 feb 16

Address:	Nagpur, Maharashtra, 440001
Website:	www.ideacellular.com

With ref to the bill against [protected] I have taken up the matter with your Nagpur officials regarding the exaggeration of the bill amount.My monthly bill used to within a range of Rs.300 to Rs.500 per month .The bill for the period of Jan 16 to Feb 16 displayed Rs.4300+ which was shocking for me. I enquired the bill details found that the net usage has been considered which pactically was not used.The details of the bill show the usage at night hrs 2 O clock, 3 o clock, 4 O clock which practically is not possible.I had raised a complaint with Nagpur officials and came to know that the request has been sent to the higher officials for reversal which has been accepted .When enquired they asked to pay the nominal amount which I did immediately but even after that I have been receiving SMS alerts for payments and now the line has been disconnected.
It is very clear that I will not pay the bill for which I have not used. I am facing lot of communication problem and incurring huge loss in absence of my number.M/s Idea has to rectify their fault and stop harassing the customer.I have been paying my bills consistently but shall not tolerate unrealistic bills.It is my sincere request to look into this matter and reverse the bill value to normal and make my number operative.
I have taken up this matter immediately with Nagpur Idea Office but they have not updated me any status nor made my number operative hence my grieviance.

I can be contacted at [protected] or [protected]@rediffmail.com