[Resolved] Idea Cellular — idea cellular has deactivated my mobile number [protected] sim card without any notice

sudhakar786

Address:

Ranga Reddy, Andhra Pradesh, 500098

The idea cellular has deactivated my mobile number [protected] sim card without any message or notice or call, i call up 198 from my wife mobile number and they because i didnt recharge my idea number from past 90 days, so they have deactivated my sim card on 12th march 2019,
The idea has not given me 15 days grace time also, i kindly request the idea to activate my sim card immediately... Ch sudhakar

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Apr 18, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 18, 2019

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. As per our record, your mentioned number is inactive as your service validity expired. Hence, we request you to visit the nearest Idea store for further assistance.

Refer the given below link for store locator
http://www.ideacellular.com/idea/select-circle?PlanType=StoreLoc

Regards,
Lakshmi

Verified Support

Mar 18, 2019

Idea Cellular Customer Care's response Dear Customer,

Sorry for the inconvenience caused. As per our record, the mentioned number is inactive as your service validity expired. Hence, we request you to provide us with your alternate contact number to assist you further. Also you can visit to the nearest Idea store for further assistance.

Refer the given below link for store locator
http://www.ideacellular.com/idea/select-circle?PlanType=StoreLoc

Regards,
Lakshmi